Do you remember the little plastic animals, usually dogs, that people used to place in the back windows of their cars? These plastic pooches would nod their heads as the car moved, giving the impression that they were looking around. Sadly, I see this plastic behavior sometimes taking place in meetings I attend. Someone is presenting an idea, a report, training or just carrying on conversation, and some of the people around are making appropriate nods and noises, but their follow-up conversation and engagement belies their inattentiveness. Even if they ARE listening, they don’t hear what is being said.
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active listening
Get out of your way
Ego suspension. There it is. What does it mean?
I have been doing quite a bit of research and consideration of the skills required to be a truly effective listener, collaborator, influencer (more on that later) and generally a better human being. It turns out that ego suspension is critical to this direction of growth and one of the hardest things to do. Ever.