Smack into the Wall

By Jorge Láscar from Australia – West walls of the medieval city of Rhodes, CC BY 2.0, https://commons.wikimedia.org/w/index.php?curid=31948199

“You are the light of the world. A city built on a hill cannot be hid. In the same way, let your light shine before others, so that they may see your good works and give glory to your Father in heaven.” – Matthew 5:14, 16 (NRSV)

“You are the salt of the earth; but if salt has lost its taste, how can its saltiness be restored?…” – Matthew 5:13 (NRSV)

“By you I can crush a troop, and by my God I can leap over a wall.” – Psalms 18:29 (NRSV)

The more I study and learn about communication, language, and witness, the more frustrated and concerned I become. In the midst of reading some of the thoughts of the French philosopher/psychoanalyst Jacques Lacan (not an easy read, for sure…), I discovered a concept he named the “wall of language.” While not totally lined up with his definition of this idea, I have appropriated it to describe what, to me, is the biggest challenge to clear communication on the planet, and, as a result, a serious concern to all y’all living to express God’s grace and love into this broken old world.

Here’s the problem: Not only is there no real universal definition for every word (although Webster’s gives it a shot for English…), but even between just two people, the best agreed-upon definition of something that these two people can see or experience (say, “spoon”, for example…) will likely conjure up slightly different, or wildly different, pictures in each of their memories and experiences of spoons. While some of the time that might not make that much of a difference, it can accumulate a number of minor misapprehensions in a conversation that add up to a greater and greater chance of misunderstanding. Now, if “spoon” has the potential to do that, you can well imagine what the thoughts, ideas and experiences of God, Father, Son, Spirit, grace, love, faith, trust, salvation, (and to add a few more words that can go a lot of different ways in today’s American society…), acceptance, justice, evangelical, poor, forgiveness, sin, compassion, “woke”, and so on. It can get really messy…

We only really have language to speak and write with, so we’re kind of stuck. The old marketing saying of “know your audience” only goes so far, especially since language has so many strong and ill-defined words by which we communicate and can be manipulated.

So, what can we do, as God’s people, to communicate who God is into this world? Well, using language the clearest way I can, I recall the scriptures posted at the top of this post. The old saying that “actions speak louder than words” doesn’t preclude speaking or writing, of course. However, the verses in Matthew emphasize BEING (” You ARE the light…” and “You ARE the salt…”) and the verse from Psalms points out that action directed by God gives us the strength and direction to “leap over a wall”! The wall of language isn’t going to go away and will likely not get any easier to leap over, but God guides and strengthens us to live who He is into the world. Words can be valuable, but the life of God lived and expressed into the world can make some of these words make sense to others.

FOCUS: Introducing a Summer Reading Sampler!

Summer Reading

Ah….summer reading!

I frequent the Conversation Agent blog published by Valeria Maltoni regularly, and take away more food for thought than I get from any other blog. She recently posted an article containing a Summer reading list. Heading into the last full month of summer (although here in the Pacific Northwest it actually feels like the first full month, as the summer to date has been rather cool and moist….), I felt this was a great idea and opportunity to bring to light a number of works I have or am reading and the ways they have enhanced by thoughts and are enriching who I am and making my business more worthwhile.

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A Successful Community Manager

My communities

My communities (Photo credit: steven w)

I was asked a really great question recently: what is a successful community manager?

I have a pretty well-formed idea of the answer, but had never articulated it before.  My first reaction was to stay away from any kind of description of the community manager him/herself. I feel that a successful community manager is evidenced by the community they work with and for.

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More Than “LIKE”

Detail

Detail (Photo credit: Wikipedia)

There is a justifiable lament in the air. It concerns the lack of actual conversation taking place between people. In the online world a large portion of our conversation has devolved into one-click LIKEs or, in the case of LinkedIn, Endorsements.  No context.  No qualification.  No degree. No discussion.  Either you LIKE/Endorse or you don’t.  Life isn’t like that, by and large.

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More Than “LIKE”

Detail

Detail (Photo credit: Wikipedia)

There is a justifiable lament in the air. It concerns the lack of actual conversation taking place between people. In the online world a large portion of our conversation has devolved into one-click LIKEs or, in the case of LinkedIn, Endorsements.  No context.  No qualification.  No degree. No discussion.  Either you LIKE/Endorse or you don’t.  Life isn’t like that, by and large.

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Measure the glue–continued

Measuring time

Image by aussiegall via Flickr

In my earlier post about the “glue” of collaboration, I spent the time describing the area of discussion and none about the actual measurement.  That wasn’t exactly by design, as much as it was a realization that measuring collaboration means establishing some ground rules and accepting some risks and vagueness.

The ground rules are both simple and tough. Define what it is you’re trying to measure.  I’m involved with that right now on my team and it is not easy.  Objective measurement, as well as methodology, of collaboration and/or teamwork means setting up scales, deliverables, degrees of importance or weight (“So, was that assist worth a 5 or a 7?” and what does that mean?).  There’s also the issue of whether this measurement applies to the group or to individuals and how you measure individual collaboration in a way that reduces the ability to game the system (“I’ll give you a +5 in the assessment if you give me one as well.”).  Messy stuff….

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Measure the glue–continued

Measuring time

Image by aussiegall via Flickr

In my earlier post about the “glue” of collaboration, I spent the time describing the area of discussion and none about the actual measurement.  That wasn’t exactly by design, as much as it was a realization that measuring collaboration means establishing some ground rules and accepting some risks and vagueness.

The ground rules are both simple and tough. Define what it is you’re trying to measure.  I’m involved with that right now on my team and it is not easy.  Objective measurement, as well as methodology, of collaboration and/or teamwork means setting up scales, deliverables, degrees of importance or weight (“So, was that assist worth a 5 or a 7?” and what does that mean?).  There’s also the issue of whether this measurement applies to the group or to individuals and how you measure individual collaboration in a way that reduces the ability to game the system (“I’ll give you a +5 in the assessment if you give me one as well.”).  Messy stuff….

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My First Video – Can this PLEASE be less painful?

Adobe Premiere Elements

Image via Wikipedia

Thanks to the opportunity provided by my current class in the MCDM program, I have put together my first video.  This has taken place despite my absolute novice skills in video editing (interestingly enough, shooting the scenes was fairly straight-forward for me).

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My First Video – Can this PLEASE be less painful?

Adobe Premiere Elements

Image via Wikipedia

Thanks to the opportunity provided by my current class in the MCDM program, I have put together my first video.  This has taken place despite my absolute novice skills in video editing (interestingly enough, shooting the scenes was fairly straight-forward for me).

Continue reading

Who’s at the top of this pyramid?

Image representing hulu as depicted in CrunchBase

Image via CrunchBase

Analyst Laura Martin needs to lighten up. In assessing the evolution of content from TV-only to TV/Web mix (face it, my mother will NEVER watch her soaps on her laptop…) it is easy to see that the demand for quality content remains, regardless of device. The top-end owners of Hulu content (ABC=Disney, Fox=News Corp., NBC=GE…for now) are all invested in seeing profit from the venture. If they don’t, they are quite likely to pull their content, which is unlikely as they can sense the moving of the tectonic plates of media consumption and will not be caught off-guard.

And then there’s Comcast….

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