What are the Secrets to Being a Remarkable Leader?

Who’s your leader?

I have been fascinated for years by leaders and leadership. This has come about for a few different reasons.

As I have moved from the military to academic, then corporate and now entrepreneurial environments, I have experienced a huge spectrum of leaders and leadership styles (or lack thereof…), and have benefited from the journey. Whether I have worked for the best or the worst, I have learned a lot.  Reading about leaders and how they work with their teams and interact with people has been very interesting too. I always enjoy the more comprehensive view into their lives and who they actually were, the god and the bad. that comforts me as a human being, knowing that those who have been placed in these places of leadership suffered from flawed personalities and persevered.

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WANTED: Simple, Direct and Terrific Vision, Mission and Goals!

It’s enough to drive you nuts…

I mentioned in an earlier post that I am working through the vision and goals for my business networking chapter. Having arrived at a pretty good idea of how these are different, I run across a number of online discussions about the difference between the vision and the mission.

Sigh….so, I can either ignore this or continue my research and discover if there is anything here that will help me and my team come up with something that will truly help our group.  I’m always up for learning more, so here we go!

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What is the Remarkable Power of a Daring Vision?

I’ve been thinking a lot about vision and goals lately. As the incoming president of my business networking chapter, I’ve been meeting with the outgoing leaders, my leadership team, our regional leadership, and other strong leaders and leadership coaches within the organization, as well as talking with other leaders (not to mention the guidance and advice available from so many in books and online….). I keep pulling back, looking for simplicity and clarity….an awareness of the possible while casting my thoughts wider to “Why?” and larger destinations and possibilities.

The idea of S.M.A.R.T. goals is pretty well known. As a review, S.M.A.R.T. stands for:

  • Specific – Goals should be simplistically written and clearly define what you’re going to do.
  • Measurable – Goals should be measurable. In this way you have tangible evidence that you’ve accomplished them. These can include the Big Goal measurement as well as measured milestones.
  • Achievable – Goals should stretch you slightly so you feel challenged, but defined well enough that you can actually achieve them.
  • Results-focused (or Relevant) – Goals should measure outcomes, not activities.
  • Time-bound – Goals should be linked to a time-frame of some kind that creates a practical sense of urgency, or results in tension between the current reality and the desired end-state. Keep in mind the Achievable aspect of the goal when setting the time-frame, of course.

Vision is a different kind of animal. Very different. Setting a goal for monthly sales or post engagement on Facebook for the quarter is not a vision. When building goals we tend to look at the recent past as a starting point and build on that (or, if starting something new, look at a similar process, product or business, try to extrapolate an “oranges to tangerines” comparison…not exact, but close enough…). Creating an effective vision means freeing myself from my existing reality and think broadly of possibilities and destinations. This is not “pie-in-the-sky” dreaming, but a deep look at an ideal future. Several writers I have come across lately use Dr. Martin Luther King‘s “I Have A Dream” speech as an example of visionary leadership. While his goals within that speech included a number of the steps that would be needed to make headway toward the vision, the vision was So Much Bigger. He described exactly what the American scene would look like when the full impact of his goals were felt and implemented. One famous section is:

“I have a dream that one day, down in Alabama, with its vicious racists, with its governor having his lips dripping with the words of interposition and nullification; one day right there in Alabama, little black boys and black girls will be able to join hands with little white boys and white girls as sisters and brothers.”

In your mind’s eye you can see what that looks like! It is so much more grand that the end points of a number of goals.

Goals may be ambitious by themselves. A big one mentioned by another writer was when President John F. Kennedy committed the country to placing a man on the moon and returning him by the end of the 1960s. Huge Goal! But what came after? Other than getting there and back again, what else was there? Hence the problem of coming up with a compelling vision for further space travel and exploration (although a number of futurists, respected scientists and writers try). There is, at present, no strong, heart-stirring vision for exploration and travel that we can, as a society, turn to and say, “That’s it! Let’s go!”

Apply this exercise to your business. When you sat down and created your business plan, you undoubtedly created goals, milestones, and outlined some measurable processes to reach those goals. But, speaking to your vision, why are you actually in business? What does your community, your industry, your world look like as a result of you having created this business, provided what you provide to your customers, and spent so much time and so many resources on its success?

Is your vision a “shining city on a hill”? You can make it so.

What is the ROI of an Awesome Quality Relationship?

Like you, I have a hard time balancing “all the stuff I need to do” as an entrepreneur with things like spending time with my family, detaching from the Internet and screens, and nurturing a creative hobby that doesn’t entail playing Civilization for an afternoon. One of my halfway measures is I take a little time on the weekend to catch up on my reading: I’m three weeks behind on my stack of The Economist, I want to make headway on at least a couple of the books I have going on my Kindle that DON’T have to do with social media, business, or consulting, and catch-up on the handful of truly magnetic posts from my favorite bloggers.

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7 remarkable lessons I learned from physical therapy

A result of my recent annual physical was getting a referral from my doctor for 4 weeks of physical therapy to help deal with a long-standing issue I have with shoulder and neck pain that links to severe headaches. I just finished up this course of therapy and am likely going to be getting some more, since it is helping a lot.

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How can the Silent Majority Unlock your Bottom Line?

Silent Majority

The Silent Majority


Do you remember “The Silent Majority”? While the phrase has been around for a very long time, it was popularized by Richard Nixon in 1969 in a speech, and also referred to by journalist Theodore White as the “mute masses.” In a different context, this phrase also represents the voices you hear (or don’t…) on social media. Research shows that almost 90% of what you hear there comes from less than 30% of the most vocal users….and they are different from the the quieter folks that make up the bulk of your online audience.

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Say What?! Do You Know The Odd Truth About Reviews?

How often do you get honest feedback about how you’re doing? I mean, honest….it doesn’t NEED to be brutal, just a truthful, balanced opinion from someone, based on their experience. A large number of businesses are scared of feedback and reviews on their various social media pages. This is despite the fact that this is an important form of social transmission and enhances the word of mouth referrals they value so much in the off-line world. These can make or break a business.

Social proof is a fuzzy concept to some, but basically it is an accumulation of the clues in our environment we use to make decisions when we don’t know the truth (a H/T [Hat Tip] to Mark Schaefer for this clear definition!) Reviews are one avenue for prospects to check you out if they’ve never heard of you before and are considering buying what you offer. Nielsen reports that 84% of people say that online reviews influence their buying decision.

There are two components to successfully working with customer reviews.

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How To Approach Fun Numbers and Shrewd Sizes

Here’s the deal: I don’t go onto the web to be sold to. I look for information. I look for content that will tell me something I don’t know and satisfies my curiosity. I want to be intrigued. I want to learn and join conversations.

Mostly, however, I want to have fun.

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Want the Ultimate Quickie List for Social Media?

I’ve been writing a lot about the cognitive research around sharing, content shock and emotions. You’re ready for that to be done. You want the “5 Things You Can Do Today to Rock Facebook!” post.

Sorry….it’s just not that simple.

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Content Shock and Cutting Through The Noise

As if things aren’t hard enough for entrepreneurs and small business folks, the challenges of digital presence and discoverability just keep mutating. I just started reading Mark Schaefer’s new book, “The Content Code” in which he describes this evolution of digital marketing so far.

He outlines three phases that, to date, bring us here. The first was a focus on Presence. You may remember this…in the mid-1990s when AOL, Prodigy and others staked their claims on what was then the Internet? As a business, if you could just get out there and establish a web site, you won. You were So Far Ahead of the curve…
Then, however, you needed to be found. The early search engines like Alta Vista, Yahoo and eventually Google enabled this. So by the later 1990s the emphasis turned to Search Engine Optimization (SEO). Discovery was the focus for the second digital revolution. Get found and you won.

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