It’s never just business

You’ve heard it before…

You’re in a meeting and someone is presenting an idea or proposal that they’ve placed an enormous amount of time and effort into.  This is their BABY. It’s obvious they’ve done some research, talked to some experts and influencers.  They got the data, did the analysis and did all the right things.  There are some gaps, maybe…..perhaps a blind sport or two.  Then it happens:

What about XXX!?” (XXX = name of gap or blind spot goes here)

“That’s just obvious!” “How could you miss that?!” “Well, that’s no good…” “You’ll have to do better than that to convince me!” “We just need smarter people on this, apparently!” [Yes, I’ve heard that in meetings…]

“Don’t take it personally….it’s just business.”

I’m sorry, no.  It’s never just business.

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Visible collaboration: an observation of Spyro Gyra

Spyro Gyra III - Jay Beckenstein, Scott Ambush...

Image by César HZ via Flickr

A few nights back I was fortunate enough to attend a performance of the group Spyro Gyra at Jazz Alley in Seattle.  I’ve been listening to their work since their first album (remember those? Hot smile ) in 1975, but this is the first time I have seen them perform.  First I want to say I thoroughly enjoyed the show.  Their music and style have evolved quite a ways from their early work in the 70’s.  Their maturity as artists and desire to stretch what they can do together was evident.

While I was awash in the music and watching the band I became aware of a level of collaboration and team-focused performance that I began to mull over concerning how this looks in the world of other teams, businesses and organizations.  A lot can be learned from this group.

My first impression is that this is truly a group.  It isn’t “Jay Beckenstein and Spyro Gyra”, or anything like that….it is Spyro Gyra.  They have an identity as a group that was evident throughout the show.  This identity showed itself in a number of ways.  For me the signifier was that each member was as absorbed in the work of the rest of the band as they were in contributing themselves.  There were definitely five talented individuals on stage, but the individuality was clothed in the vision of the music.  It reminds me of something I have written on my whiteboard in my office which says, “It’s not about you. It’s not about me.  It’s about the music.”  This helps remind me of the vision and the goal as I work to accomplish all the things I do while working to keep ego out of it.  It’s not easy, but it is worth it.

 

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Open the Box – a towel

A blue towel featuring a large red 42 (the ans...

Image via Wikipedia

Today I opened the box and found a towel. My thoughts almost immediately raced to Douglas Adams‘ book "The Hitchhiker’s Guide to the Galaxy" the the assertion that a towel is the most mind-bogglingly useful thing one can have.  It has comforting properties, has innumerable uses and is still fairly non-exceptional in presentation. I tried moving away from these qualities (if only because the book has so many other enticements for my imagination that I might likely get permanently derailed). The more I thought about these things, though, the more they made sense for what I’m considering.

In this analogy, what does a towel represent?  Good question.  It could be a member of your team. It might be a tool or set of tools you use everyday that has become second nature and integral to your productivity. It might be a set of principles you work or live by.  I could be a methodology you use or set of habits you  have developed to get stuff done.  It could be a best friend or mentor that you rely upon (and who relies on you, too).

Take some time today.  Discover what your towel is and reaffirm that it is, indeed, amazing.  Don’t take it for granted.

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Open the Box – a towel

A blue towel featuring a large red 42 (the ans...

Image via Wikipedia

Today I opened the box and found a towel. My thoughts almost immediately raced to Douglas Adams‘ book "The Hitchhiker’s Guide to the Galaxy" the the assertion that a towel is the most mind-bogglingly useful thing one can have.  It has comforting properties, has innumerable uses and is still fairly non-exceptional in presentation. I tried moving away from these qualities (if only because the book has so many other enticements for my imagination that I might likely get permanently derailed). The more I thought about these things, though, the more they made sense for what I’m considering.

In this analogy, what does a towel represent?  Good question.  It could be a member of your team. It might be a tool or set of tools you use everyday that has become second nature and integral to your productivity. It might be a set of principles you work or live by.  I could be a methodology you use or set of habits you  have developed to get stuff done.  It could be a best friend or mentor that you rely upon (and who relies on you, too).

Take some time today.  Discover what your towel is and reaffirm that it is, indeed, amazing.  Don’t take it for granted.

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Measure the glue–continued

Measuring time

Image by aussiegall via Flickr

In my earlier post about the “glue” of collaboration, I spent the time describing the area of discussion and none about the actual measurement.  That wasn’t exactly by design, as much as it was a realization that measuring collaboration means establishing some ground rules and accepting some risks and vagueness.

The ground rules are both simple and tough. Define what it is you’re trying to measure.  I’m involved with that right now on my team and it is not easy.  Objective measurement, as well as methodology, of collaboration and/or teamwork means setting up scales, deliverables, degrees of importance or weight (“So, was that assist worth a 5 or a 7?” and what does that mean?).  There’s also the issue of whether this measurement applies to the group or to individuals and how you measure individual collaboration in a way that reduces the ability to game the system (“I’ll give you a +5 in the assessment if you give me one as well.”).  Messy stuff….

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Measure the glue–continued

Measuring time

Image by aussiegall via Flickr

In my earlier post about the “glue” of collaboration, I spent the time describing the area of discussion and none about the actual measurement.  That wasn’t exactly by design, as much as it was a realization that measuring collaboration means establishing some ground rules and accepting some risks and vagueness.

The ground rules are both simple and tough. Define what it is you’re trying to measure.  I’m involved with that right now on my team and it is not easy.  Objective measurement, as well as methodology, of collaboration and/or teamwork means setting up scales, deliverables, degrees of importance or weight (“So, was that assist worth a 5 or a 7?” and what does that mean?).  There’s also the issue of whether this measurement applies to the group or to individuals and how you measure individual collaboration in a way that reduces the ability to game the system (“I’ll give you a +5 in the assessment if you give me one as well.”).  Messy stuff….

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The measure of glue

Adhesives, Nitrocellulose adhesives

Image via Wikipedia

I’ve been in a number of discussions, both “official” and over the proverbial pint, about the things that help groups of people actually do things worthwhile.  A very close colleague of mine told me that, in turning over a spreadsheet listing the things that she does everyday to her manager, he said, “It seems you only work about 15 hours a week!”  While being completely wrong, his comment points out something that is devilishly difficult to measure and enumerate on paper: the innumerable small-ish things she does that keep her team moving forward and meshing well.  I’ll call it “glue”, for lack of a better term.

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People and Contacts

Illustration showing fashion throughout the ce...

Image via Wikipedia

I’ve been reading a lot online and in various articles and books lately about the balance of online and offline relationships, as well as the greater understanding of the actual concerns and lives of people.  I know it sounds broad and perhaps a bit vague, but let me provide some clarification and get to what I’m thinking.

Earlier, Tac Anderson wrote a post about the value of actually getting out from behind the desk and connecting with people.  I see a couple of energies at work here.

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Open the Box 2–The Golden Table

Golden table 2

Image by Underpuppy via Flickr

So I Opened the Box today and found a golden table.

So I thought about what this actually might refer to and I came up with: meetings.

Seriously. Meetings…

When was the last time one of those landed in your inbox and made you respond, “Hot diggety, a meeting!” as you snapped your hand to the Accept button?

…I thought so.  Me neither.  So I had to think about it some more.

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Open the Box 2–The Golden Table

Golden table 2

Image by Underpuppy via Flickr

So I Opened the Box today and found a golden table.

So I thought about what this actually might refer to and I came up with: meetings.

Seriously. Meetings…

When was the last time one of those landed in your inbox and made you respond, “Hot diggety, a meeting!” as you snapped your hand to the Accept button?

…I thought so.  Me neither.  So I had to think about it some more.

Continue reading