Who’s your leader?
Who’s your leader?
Like you, I have a hard time balancing “all the stuff I need to do” as an entrepreneur with things like spending time with my family, detaching from the Internet and screens, and nurturing a creative hobby that doesn’t entail playing Civilization for an afternoon. One of my halfway measures is I take a little time on the weekend to catch up on my reading: I’m three weeks behind on my stack of The Economist, I want to make headway on at least a couple of the books I have going on my Kindle that DON’T have to do with social media, business, or consulting, and catch-up on the handful of truly magnetic posts from my favorite bloggers.

The Silent Majority
Do you remember “The Silent Majority”? While the phrase has been around for a very long time, it was popularized by Richard Nixon in 1969 in a speech, and also referred to by journalist Theodore White as the “mute masses.” In a different context, this phrase also represents the voices you hear (or don’t…) on social media. Research shows that almost 90% of what you hear there comes from less than 30% of the most vocal users….and they are different from the the quieter folks that make up the bulk of your online audience.
A spectrogram (0-5000 Hz) of the sentence “it’s all Greek to me” spoken by a female voice (Photo credit: Wikipedia)
You have an untold number of things that make you different from the next person. Just ask your roommate, significant other, or neighbor! You may feel, like I do sometimes, that you don’t have something truly unique to say. Don’t get hung up on that. Just say it better and say it your way.
How many jobs have you had where the expectation was that you would be “comfortable with ambiguity“? Be honest….is anyone really Comfortable with Ambiguity?! Or is this just the company’s way of stating the obvious: everything changes, so hang on?
Nothing gets your hackles up more than spotting a post that you passionately disagree with. You smack the REPLY link and start banging away on your keyboard….you’ll set ’em straight!
Aren’t social media grand?
Well, while controversy does ignite content, and can fascinate and engage people in a way few other approaches can, it is not a sustainable strategy for your business. Passion is one thing, screaming online is another.
I’ve been writing a lot about the cognitive research around sharing, content shock and emotions. You’re ready for that to be done. You want the “5 Things You Can Do Today to Rock Facebook!” post.
Do you remember the little plastic animals, usually dogs, that people used to place in the back windows of their cars? These plastic pooches would nod their heads as the car moved, giving the impression that they were looking around. Sadly, I see this plastic behavior sometimes taking place in meetings I attend. Someone is presenting an idea, a report, training or just carrying on conversation, and some of the people around are making appropriate nods and noises, but their follow-up conversation and engagement belies their inattentiveness. Even if they ARE listening, they don’t hear what is being said.
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Who doesn’t want to be heard? I’ve got things to share and so do you. Passions, beliefs, information, opinions, jokes…the list is pretty long.
I read an article recently by Laura Cioca, Director of Media & Engagement at W2O, about something she calls ‘Fauxthenticity’. She defines this as ‘the tendency some brands have towards assuming we’re all complete idiots.’
She goes on to describe it as a kind of creative laziness that ‘pretends that a brand’s participation in community has anything to do with people.’ She then lists a number of examples, all of which I have seen before and recently. It’s sad really….