What are the Secrets to Being a Remarkable Leader?

Who’s your leader?

I have been fascinated for years by leaders and leadership. This has come about for a few different reasons.

As I have moved from the military to academic, then corporate and now entrepreneurial environments, I have experienced a huge spectrum of leaders and leadership styles (or lack thereof…), and have benefited from the journey. Whether I have worked for the best or the worst, I have learned a lot.  Reading about leaders and how they work with their teams and interact with people has been very interesting too. I always enjoy the more comprehensive view into their lives and who they actually were, the god and the bad. that comforts me as a human being, knowing that those who have been placed in these places of leadership suffered from flawed personalities and persevered.

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What is the ROI of an Awesome Quality Relationship?

Like you, I have a hard time balancing “all the stuff I need to do” as an entrepreneur with things like spending time with my family, detaching from the Internet and screens, and nurturing a creative hobby that doesn’t entail playing Civilization for an afternoon. One of my halfway measures is I take a little time on the weekend to catch up on my reading: I’m three weeks behind on my stack of The Economist, I want to make headway on at least a couple of the books I have going on my Kindle that DON’T have to do with social media, business, or consulting, and catch-up on the handful of truly magnetic posts from my favorite bloggers.

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How can the Silent Majority Unlock your Bottom Line?

Silent Majority

The Silent Majority


Do you remember “The Silent Majority”? While the phrase has been around for a very long time, it was popularized by Richard Nixon in 1969 in a speech, and also referred to by journalist Theodore White as the “mute masses.” In a different context, this phrase also represents the voices you hear (or don’t…) on social media. Research shows that almost 90% of what you hear there comes from less than 30% of the most vocal users….and they are different from the the quieter folks that make up the bulk of your online audience.

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How to unlock your authentic and remarkable voice!

A spectrogram (0-5000 Hz) of the sentence &quo...

A spectrogram (0-5000 Hz) of the sentence “it’s all Greek to me” spoken by a female voice  (Photo credit: Wikipedia)

You have an untold number of things that make you different from the next person. Just ask your roommate, significant other, or neighbor!  You may feel, like I do sometimes, that you don’t have something truly unique to say.  Don’t get hung up on that.  Just say it better and say it your way.

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Do You Know The Lie of “Comfortable with Ambiguity”?

Caterpillar using a hookah. An illustration fr...

Caterpillar using a hookah. An illustration from Alice in Wonderland (Photo credit: Wikipedia)

How many jobs have you had where the expectation was that you would be “comfortable with ambiguity“?  Be honest….is anyone really Comfortable with Ambiguity?! Or is this just the company’s way of stating the obvious: everything changes, so hang on?

I wrote a post last year about being in the moment and how each moment was nearly certain to be different from the moment expected. Certainly my life is in a very different place now, and yours may be too.  I’ll bet it is, since this world is anything but static.
It’s interesting that I haven’t seen that particular phrase used quite as frequently as before (say 5 to 7 years ago…). Has anything changed? Has the workplace become more aware, more mindful of the realities and discomforts of change, thanks to greater awareness? There continues to be a lot of discussion of mindfulness in the workplace…perhaps this has created the environment where change and ambiguity don’t need to be called out. They are accepted as the norm and natural.

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Conversation, Controversy, and What’s Really Important

Controversy legend

Nothing gets your hackles up more than spotting a post that you passionately disagree with. You smack the REPLY link and start banging away on your keyboard….you’ll set ’em straight!

Aren’t social media grand?

Well, while controversy does ignite content, and can fascinate and engage people in a way few other approaches can, it is not a sustainable strategy for your business. Passion is one thing, screaming online is another.

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Want the Ultimate Quickie List for Social Media?

I’ve been writing a lot about the cognitive research around sharing, content shock and emotions. You’re ready for that to be done. You want the “5 Things You Can Do Today to Rock Facebook!” post.

Sorry….it’s just not that simple.

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Want to Be Heard? Listen…and Hear…

Detail

Detail (Photo credit: Wikipedia)

Do you remember the little plastic animals, usually dogs, that people used to place in the back windows of their cars?  These plastic pooches would nod their heads as the car moved, giving the impression that they were looking around. Sadly, I see this plastic behavior sometimes taking place in meetings I attend. Someone is presenting an idea, a report, training or just carrying on conversation, and some of the people around are making appropriate nods and noises, but their follow-up conversation and engagement belies their inattentiveness.  Even if they ARE listening, they don’t hear what is being said.
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Want To Be Heard? Speak Softly…

Lakhovsky: The Convesation; oil on panel (Бесе...

Lakhovsky: The Convesation; oil on panel (Беседа), 51.1 x 61.3 cm (Photo credit: Wikipedia)

Who doesn’t want to be heard?  I’ve got things to share and so do you.  Passions, beliefs, information, opinions, jokes…the list is pretty long.

Central to who we are as people and as a community is how well we communicate. Clarity, empathy, and a foundation of understanding of and agreement with terms (I usually refer to this as semantics) help to make communication successful. In my experience, there are a number of behaviors that contribute to “getting heard” in our ongoing communications. Speaking softly is something that seems counter-intuitive, since the natural thing we do if we don’t feel like we’re being heard is SHOUT. However, if you really wish to get focused attention, it is a very useful technique.

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Scary and Hard To Do

Scream Cropped

Scream Cropped (Photo credit: Wikipedia)

I read an article recently by Laura Cioca, Director of Media & Engagement at W2O, about something she calls ‘Fauxthenticity’.  She defines this as ‘the tendency some brands have towards assuming we’re all complete idiots.’

She goes on to describe it as a kind of creative laziness that ‘pretends that a brand’s participation in community has anything to do with people.’  She then lists a number of examples, all of which I have seen before and recently.  It’s sad really….

It seems to be a gospel truth in social business and so-called ‘thought leader’ articles that treating your customers and others in your interactions as Human Beings (that is, people with which you have and nurture relationships) is the competitive path to better business, greater earnings, products of higher quality and greater relevancy, and a degree of innovation not possible within the closed confines of the conference room.  So, if this is the Actual Truth, why is it generally ignored?
Well, to boil it right down, it’s hard to do.