How to unlock your authentic and remarkable voice!

A spectrogram (0-5000 Hz) of the sentence &quo...

A spectrogram (0-5000 Hz) of the sentence “it’s all Greek to me” spoken by a female voice  (Photo credit: Wikipedia)

You have an untold number of things that make you different from the next person. Just ask your roommate, significant other, or neighbor!  You may feel, like I do sometimes, that you don’t have something truly unique to say.  Don’t get hung up on that.  Just say it better and say it your way.

Continue reading

How Do You Set the Table for Unparalleled Awesomeness?

Can you remember the single best dining out experience you’ve ever had? Whether it was the best steak ever, stir-fry to die for, or that anniversary dinner at the Killer Italian Place, do you remember what it was that made the meal memorable? The company probably had a lot to do with it, but the context and environment had a BIG part in the whole thing, too.

This same principle holds for your content and whether it is share-worthy or not. If that serving of shrimp linguine had arrived in a Styrofoam container with a packet of generic grated cheese and a plastic fork, the night might have been memorable for entirely different reasons! You expect premium content to look like premium content, too.

Continue reading

Say What?! Do You Know The Odd Truth About Reviews?

How often do you get honest feedback about how you’re doing? I mean, honest….it doesn’t NEED to be brutal, just a truthful, balanced opinion from someone, based on their experience. A large number of businesses are scared of feedback and reviews on their various social media pages. This is despite the fact that this is an important form of social transmission and enhances the word of mouth referrals they value so much in the off-line world. These can make or break a business.

Social proof is a fuzzy concept to some, but basically it is an accumulation of the clues in our environment we use to make decisions when we don’t know the truth (a H/T [Hat Tip] to Mark Schaefer for this clear definition!) Reviews are one avenue for prospects to check you out if they’ve never heard of you before and are considering buying what you offer. Nielsen reports that 84% of people say that online reviews influence their buying decision.

There are two components to successfully working with customer reviews.

Continue reading

How Remarkable and Evergreen Are You? Prove It!

The Social Web is a fire hose. How do you stay current as a content creator and anticipate the Internet’s next move? Is anything you wrote last week even relevant?

Yes!

There’s a subset of your content that remains valuable over time. How much of your “old content” (for some that would anything posted 2 weeks ago!) falls into this category of so-called evergreen content? For example, if you have a catering business that regularly posts tips on hosting a party and providing exciting recipes for your audience, I imagine those recipes will still be great tasting next week….or so I’d hope…

Continue reading

Words Are Actually Too Hard! Can You Picture This?

This image was selected as a picture of the we...

This image was selected as a picture of the week on the Farsi Wikipedia for the 13th week, 2011. (Photo credit: Wikipedia)

You have a different way of learning than I do. There are a lot of terms like “Cognitive Styles” and “Learning Strategies” that describe this, but it’s really pretty basic. Still, there are some commonalities across the various Styles. Read a piece of information and 3 days later you’ll remember 10% of it. Simply add a picture and you’ll remember 65%! I also benefit from the inclusion of samples, stories and examples or templates that help me to fill in the mental construct. You probably have other things that help you, too.

Continue reading

Conversation, Controversy, and What’s Really Important

Controversy legend

Nothing gets your hackles up more than spotting a post that you passionately disagree with. You smack the REPLY link and start banging away on your keyboard….you’ll set ’em straight!

Aren’t social media grand?

Well, while controversy does ignite content, and can fascinate and engage people in a way few other approaches can, it is not a sustainable strategy for your business. Passion is one thing, screaming online is another.

Continue reading

How To Approach Fun Numbers and Shrewd Sizes

Here’s the deal: I don’t go onto the web to be sold to. I look for information. I look for content that will tell me something I don’t know and satisfies my curiosity. I want to be intrigued. I want to learn and join conversations.

Mostly, however, I want to have fun.

Continue reading

Don’t just write. Ignite.

English: Buttons with just three holes. Italia...

You work like a crazy person, obsessing about the appropriate, attractive graphic, the relevance and utility, even entertainment value, of the content, the “grab” of the headline, inclusion of targeted hashtags….everything. Now, ready to post….how do you light a fire underneath it?

You’ve heard a lot from me about Content Shock…now I’m going to move onto what Mark Schaefer (whom I quote in the title of this post…) calls Content Ignition. Over the next few posts you’re going to find out about some very specific actions you can take. Not every one is right for each post, but there are enough options to cover most every scenario you run into. Overall, you need to do whatever you can to make it easy for others to share what you publish.

Continue reading

Want the Ultimate Quickie List for Social Media?

I’ve been writing a lot about the cognitive research around sharing, content shock and emotions. You’re ready for that to be done. You want the “5 Things You Can Do Today to Rock Facebook!” post.

Sorry….it’s just not that simple.

Continue reading

How To Be More Contagious

Consuming and sharing content normally creates an emotional benefit, not a financial one. Hence the obstacle: companies try to use content to create financial benefits for themselves instead of emotional benefits for their readers. This completely overturns the traditional business view of what content should accomplish.

Studies show we’re hard-wired to talk about ourselves. Around 50% of what people talk about on social is ‘me‘ focused, and it’s not just vanity (although there are an ENORMOUS number of selfies and/or pictures of the food in front of you out there, but I digress…). Harvard neuroscientists Jason Mitchell and Diana Tamir discovered that disclosing information about ourselves is intrinsically rewarding. They found that sharing personal opinions activates the same brain circuits that respond to rewards like food and money. So how do you climb aboard those conversations?

Continue reading