My weekend with COMCAST Support

TiVo Central on Comcast DVR

Image by stevegarfield via Flickr

I am not a BIG FAN of product support…..except, of course, when things go south. Perhaps it comes from the days when I operated in that capacity (and occasionally still do for at-home items, but I digress), or from the bad old days of sitting on hold for untold hours waiting for someone with the actual answer to give it to me, so I could fix the broken whatsit and get back to work/play/whatever.

Things have gotten better….

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