2012_09_17 Community Management IMG_0841 (Photo credit: joelogon)
OK, so I’m stepping away from the fire hose for a moment. I’m today wrapping up, if that even makes sense when you’re on the road, week #5 in my new gig as Senior Community Manager at SDL. Collecting and prioritizing my thoughts and experiences will likely take some time, if only because so many of them do not categorize very simply.
Trust (Photo credit: vagawi )
Trust is a treasure that is hard-won and very easy to lose. This goes double for relationships online. One of the foundations of trust is doing what you say you will do. A classic test of trust is the answer of “I’ll get back to you…” to almost any question.
English: Alarm clock (Photo credit: Wikipedia)
Like every other breathing human being, my life is a churning dynamo of ups, downs, and decided neutrals (better known as the mundane). As I slowly gain greater sense of awareness of the moment and the fleeting aspect of each of these moments, I am also becoming more aware of the “I” that can look at the “me” that is going through all of the changes taking places and, frankly, getting its chain yanked regularly and, usually, suddenly. The challenge is to reside ever more in the observer “I” and not let the roller coaster of “me’s” experience drive me.
How does this manifest itself in everyday? Consider this short episode:
Image via Wikipedia
When I sit down to write, my first instinct is to spend time noodling on a topic I might have captured previously or something that I’m confronting or working through right now. I feel that somehow whatever I could come up with in a stream-of-consciousness sessions might resemble a walk through an unsightly neighborhood and not have much coherence. I need to give myself a break and realize that there is more coherence to following a path of thought than I give credit to the desire to write.
This is just such a post.
Image via Wikipedia
When I sit down to write, my first instinct is to spend time noodling on a topic I might have captured previously or something that I’m confronting or working through right now. I feel that somehow whatever I could come up with in a stream-of-consciousness sessions might resemble a walk through an unsightly neighborhood and not have much coherence. I need to give myself a break and realize that there is more coherence to following a path of thought than I give credit to the desire to write.
This is just such a post.
Image via Wikipedia
I have been thinking about a post by Tac Anderson on his NewCommBiz blog about making mistakes, crisis-based decision making and how we learn. It specifically got me thinking about organizations that learn and those that don’t really, or at least not very well (or easily).
Things move terribly fast in today’s marketplace and the halls of business. We blame it on the Internet, on the 24-hour news cycle, on our growing propensity for being “always on and connected” and on “everyone else.” There have been countless barrels of ink spilled on the importance of failure for learning, both as individuals and organizations. Even just thinking about how you learn personally will confront you with the first attempt at doing something, assessing how well that went, tweaking, trying again, etc.
So why do we not get it? I’m not saying we drive for failure (although that seems to be the direction of some I’ve noticed….), but, short of life-and-death, why do we not accept that failing is at least as important as not failing?
Image by wayne’s eye view via Flickr
My Dad had two primary refuges from work and my brother and me. In the winter it was his shop in the garage and in the summer it was the yard and the garden. He had apparently inherited the ability to grow almost anything from my grandmother. She could take a fallen, brown leaf from a plant and nurture it into full health in the space of a year or two…..amazing.
One of the things I used to kid him about was his penchant for regularly moving shrubs, bushes and sometimes trees from one spot to another around our yard. We used to joke that he was never happy with where God put them and was trying to improve the arrangement. The moved item always seemed to thrive anew, regardless of where he planted it. Now I see what he was doing in a different light.
Image by wayne’s eye view via Flickr
My Dad had two primary refuges from work and my brother and me. In the winter it was his shop in the garage and in the summer it was the yard and the garden. He had apparently inherited the ability to grow almost anything from my grandmother. She could take a fallen, brown leaf from a plant and nurture it into full health in the space of a year or two…..amazing.
One of the things I used to kid him about was his penchant for regularly moving shrubs, bushes and sometimes trees from one spot to another around our yard. We used to joke that he was never happy with where God put them and was trying to improve the arrangement. The moved item always seemed to thrive anew, regardless of where he planted it. Now I see what he was doing in a different light.
Image via Wikipedia
I had lunch today with a close friend and colleague. Among other things (children, pets, home improvements, unusual heat in Seattle [which was about 86 degrees or so]…) we talked about getting bored. She’s has been with the same business unit doing much the same kind of job for nearly 7 years. She likes her work well enough, but feels, as she put it, “too comfortable”. It’s not that good things aren’t happening with her particular product or that there isn’t enough to keep her busy. It’s just that the challenges she faces now fill a kind of “Top 25 Things You Do In This Job” place in her mind.
We started talking about opportunities to move to other business groups or even to other companies. The conversation got very animated and the creative juices started to flow a little more quickly. It’s obvious that she’s got tons of creativity to spare and aims it, as she can, at the problems in front of her. But there’s more there…the workflow that she has for her current role has well-worn grooves (often called ruts…) and it works best when following the grooves.
I believe that taking a bright, creative person from one place and placing them in another “takes the blanket” off of their creativity, and the business can benefit mightily in the move.
Animated sequence of a race horse galloping. Photos taken by Eadweard Muybridge (died 1904), first published in 1887 at Philadelphia (Animal Locomotion). (Photo credit: Wikipedia)
I was recently discussing the pros and cons of various personnel review and commitment systems/styles with a close colleague of mine. She was saying something like, “It’s just like a horse race. One year you put your all into the race and win. The next year you put just as much effort and work into the race as the year before, if not more, and nine others finish ahead of you.” The implication is that this gives the folks putting on the race the impetus to……what? Give last year’s horse sugar for running a great race? Trying the horse at different races? Retiring the horse to pasture?
It seems that the climate in many organizations implies a future involving a glue factory. Why is this?
