Laser-focused Business Goals!

There are a lot of ways for business owners to formulate, define and drive to their business goals. A mentor I had while I worked at Microsoft had three goals he printed on a 3 x 5 note card and taped that to his monitor. He told me that if what he was doing didn’t directly impact any of those three things, he would not do it (where he was in the pecking order allowed him that kind of choice…). He was relentless and laser-focused on those goals every day. They were something of a mantra for him.

Seriously interested in being as successful in my career as he was in his, I gave this a try. While my place in the pecking order didn’t allow me the kind of flexibility to say “No.” to some activities that didn’t map to my goals, I gave it my best shot. What I began to find was that, while my goals may have been well-written and clear, the day-to-day required to get there became more difficult and a lot less fun. Needless to say, this was frustrating….

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Trusting [?] Facebook

What you can find on Facebook is all over the map! As a channel for conversation, community, communication and entertainment, it has really grown and branched out. For a lot of small business owners that I talk to, it is both an opportunity and a jungle. They are aware that the chances to grow their audience, deepen their engagement and conversation with their customers and fans, and build a trusted presence online are available. But somewhere, deep down, they’re just a little unsure of it all. When they go to their profile pages and scroll down their timelines, they see So Much that is not business. Cute videos, political barking, blatant advertising (including ads for things that they, IN NO WAY, want to have anything to do with…) and just A Lot Of Stuff. How can they trust their message to all that?

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How To Solve the Biggest Problem with Diversity

There was an item on the local news the other night that I found fascinating. A number of students at the university campus were holding a rally advocating for a Diversity Center as a gathering place that would acknowledge the diversity of the campus and provide a place and programs that would focus on that aspect of their identity.  Given the cash-strapped condition of higher education, my immediate thought was “re-inaugurate the Student Union as the Student Diversity Center and you’re done!”

As I let this information further settle, I began to wonder about the surface focus that our culture has taken in the intervening years between the concepts of Student Union and Student Diversity, what that says about our culture, and the dangers and opportunities this presents, both for our culture, and then, turning the thought on its side, for business.  Yeah, I have an exciting thought life….

Blogging – Speak If You Have Something to Say

A question I received this week was, “How often should a business post to their blog?” This is a very common question and usually driven by a small business owner’s fear of having to spend a lot of time creating the post and the frequency of posting for the effectiveness of the effort. In new bloggers’ nightmares, it takes hours to write a 400 word post and she has to do this every day. Neither of those is true.

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Get the Internet to Work for Your Company

A question I received this week was, “What is the single most important thing to do so the Internet works best for your company?”

Ask this of 5 consultants and you will likely get about 43 different answers.  That said, I put forth my answer with the caveat that the Internet is so insanely dynamic that things can change rapidly and pretty radically.  OK, then….

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The Challenge of “Always On”


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A question I received this week was, “How do you balance the 24/7 of social media with an 8-to-5 work day?”

“Always on”, 24-by-7 is kind of scary. I live an area that, this winter, has lost power about 7 or 8 times in the past 2 months, so “always on” is kind of relative, but I digress…

The availability of the Internet is terrific when you need to do that search, find that restaurant, message your friend, research that project or notify the world of some truly significant event. However, if you’re a business owner, it can be intimidating. Since the Internet is always there, you may feel you need to be, too.

Well, maybe not….

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Open the Box – A Fish?!

Awhile back I was working through a visualization exercise mentioned in Steven Pressfield’s book “Do the Work”. My first post regarding this can be found here and if you search my blog you’ll a number of other visualizations that I’ve found useful using this. Let me summarize what this entails:

  • Imagine a box with a lid. Hold the box in your hand. Now open it.
  • What’s inside?
  • It might be a frog, a silk scarf, a gold coin of Persia.
  • But here’s the trick: no matter how many times you open the box, there is always something in it.

Over time I’ve found a golden table, a pressure washer, wood floors and a few others.

I hadn’t exercised my imagination in this way for a while, so I decided to give it a go and opened the box afresh. Today I found……a fish.
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Work-Life Blend: The Holiday Edition

It doesn’t matter really. If you’re a solopreneur, a director of a corporate business unit, a team member at an international enterprise or any other kind of role designation, you run into this.

Work and business don’t stop. In a lot of cases, they speed up at this time of year. Yet, you KNOW that you have holiday-related events and such involving family, friends, co-workers and neighbors that are unique and important. As if pressures weren’t high enough, they just got higher. How do you prioritize it all?

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Reliability and Finding the Right Expert for Your Business

During a fruitful first meeting with a new colleague and collaborator this week, she mentioned something that really disturbed me.  She has a very healthy graphic design and publishing business and works with a broad array of customers.  She focuses on what she does very well and gives referrals, like any good business, to other businesses that she works with and trusts. However, in a couple of instances she has had to give referrals to customers for solopreneurs she didn’t know as well, particularly in the digital and social media marketing areas.

Sadly, both she and her customers “got bitten.” Although I haven’t gotten the complete story, apparently the solo businesses gladly took the referrals, promised the moon, seriously under-delivered and then disappeared. My colleague looked bad and her customers had a less than wonderful experience, as well as losing money and time.

Wow.  Just Wow….

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3 Reasons Why Your Business Shouldn’t be on Facebook

It’s true…..despite the knee-jerk desire to get your business into social media and “everyone’s on Facebook”, it may not be a good idea for you.  Here are three reasons:

1. You don’t have time to post anything interesting: A business page lives or dies by visits and interaction, not ‘Likes’. If the last time you posted anything was 4 months ago and it was camera shot of the front of your office or a copy of your logo, you can bet no one has returned to see what else you’ve published.  Sure, you’re busy actually ‘doing’ your business, but part of you business is marketing. If you are unable to share things that your clients and prospects find relevant, you should retire your page.

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