Where Should I Be? – The Case for Facebook

Facebook

Facebook

OK, so you’ve done all the heavy lifting research about your market, your products and services, and your audiences.

You’ve worked closely with your marketing lead (either your own or a trust-worthy consultant…), deciding that digital marketing is a key component of your plan. Now you have arrived at the question that bedevils a LOT of small businesses:
Which social media platform (or platforms…) should I choose?

This is more than just a familiarity choice. This decision must be based upon:
  • What are your goals for your digital marketing?
  • Where are the bulk of your customers / audience?
  • How and where do you your customers / audience prefer to consume content?
  • What are the resources you have to devote to executing the plan?
There are many reasons to go with one or another platform, or more than one!

With this article I’m starting a series of articles (one platform per article over a few months…) that will give you some data, some analysis, some rationale, and a few recommendations. Each article will help you make that fateful decision:

Do I spend my limited and valuable resources on THIS platform, or not….or What?

First, the proverbial “Elephant in the Room”….

FACEBOOK

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STORY: A Must-Have for your Facebook Business Page

Tell Your Story

Tell Your Story

There are a LOT of things that make for a successful Business page on Facebook. 
Books and entire web sites (and businesses!) are devoted to staying on top of the almost daily churn of what works best for your business.
There is no “one size fits all”. However, there are a few things you can do, regardless of your business, to check a few of the boxes towards having an effective business page.
So, What’s Your Story?
The ABOUT tab on your page is one of the most important parts of the page you will neglect. There are two spots on that tab where you can enhance your discoverability and help visitors get to know you.

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Content Ideas and the Holidays – Best of November

The Holidays are Here!

The Holidays are Here!

Well, here we are….

It’s after Thanksgiving and before the twin end-of-the-year holidays of Christmas and New Year’s Day. If you’re like me you already have a lot going on, both in your business AND in your personal life (all those holiday get-togethers, plus trying NOT to gain, like, 50 pounds thanks to all the food involved…)! You’re probably wrapping up your 2018 business and marketing plan, executing on the holiday marketing and delivery, and trying to keep the cat(s) out of the tree. Still want to keep up on what’s happening in the digital marketing world? You KNOW it impacts your business and has knock-on effects on your plans, right? I thought so….
So here are my recommendations for the TOP articles from November to help you stay on top of it all!

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All About the Numbers! – The Best of October

Holidays!

Holidays!

The holidays are nearly upon us!

Shortly we start that Rocket Slide toward year’s end…a rapid countdown, for sure.
In the spirit of a countdown, this month’s articles all have numbers as part of their headlines, so you can come away with some actionable points you can use.

Grow Your Facebook Page

Grow Your Facebook Page

Not every idea will work for you business, but these 32 “out-of-the-box” notions just might give you some other ideas about how to grow your Facebook page. Be Creative! Try new stuff…..

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BEST OF AUGUST – Customer Reviews, Surveys, and Top Social Media Listening Tools!

Well here we are…the unofficial End of Summer! Labor Day (in the U.S.), Back to School, and the business planning for 2018 is no longer avoidable!

There has been a lot of great information published this month, so here are the best articles I’ve read. I know you’ll find them worth the time, and packed with actionable goodies.

Social Media Listening

Social Media Listening

There are an ever growing number of social media listening tools (most also do other things, but the focus is on listening for this article) on the market. Some are free, some are “freemium” (free, but with some more functionality if you pay a bit more…), and others will cost you in a much bigger way. This article lists out 10 top tools in this category that won’t break your bank account. Be sure to assess carefully what you really need, and then add some extra headroom….you will ALWAYS end up needing them to do more than you think!

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“Help Me Fix It!”

Help Me

Help Me!

“Can you help me fix it?”

Almost all my initial conversations with customers are summed up in this one heart-felt plea. The long answer is usually, “Yes!”

That’s the long answer…the one that gets backed up by varying degrees of, “But first we need to….” Sometimes that slows down the enthusiasm a bit. They are happy to know that it can be fixed, but put off by the amount of work it will take, the time until the results they are looking for show up, the part of the process and collaboration in which they will need to invest, and the cost, whether it is time, hours of work, or money.

If it was simple and easy, not only would everyone else have done it (“I just want to be able to sell my products and make a really good living.“), but it would likely result in a pretty mediocre solution (“Well, we kind of fixed that problem, but I didn’t realize all the other inter-connected parts to the business and what we’re trying to do…so really, I’m not so sure we fixed much.“) that might actually harm the business.

Here’s an example:

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Digital Media, Audio, and Video: It’s BOTH – AND!

Digital Audio Video

Can you hear me now?

Media choices: there seem to be a zillion of them! Curated links, status updates, ads, photos, graphics, GIFs  short videos, long videos, animations, audio podcasts, webinars, hangouts, blogs…..SHEEEESH!!  Look at all the options and it’s easy to just throw your hands up, post a picture of your cat and call it good…

Talk with solopreneurs and small business owners about digital marketing strategy and the need for a content strategy that maps to their business needs, the needs and desires of their audience…..well, it can seem complicated.

It’s not really. There are just a lot of choices.

Based on who you are trying to connect with and how they wish to be connected, that is the foundation. After that comes resources required / available, and the other deciding factors.

Let’s take a look at a couple of these: Video and Audio.

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JULY’s Best – Blogs, Strategy and Design, and Thriving at Work!

July blogs strategy thriving

July is Blooming!

July’s Best brings some familiar themes: blogs, strategy and planning, and making best use of your resources…

Business Blogs

Business Blogs

Blogging for business is hard. If it was easy, everyone would be doing it, right? This article digs into 6 reasons why you should include a blog in your marketing. Take note of the business benefits listed….the effort pays off!

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WARNING: You’re Losing Money By Not Using Video!

Video is EVERYWHERE!

Video is EVERYWHERE!

Unless you’re completely disconnected, you have watched a video of some kind over the internet…even if it was just a cat. More likely you not only watch them every time you’re online, but also have some kind of streaming service like Netflix or Hulu that you subscribe to so you can watch when you want. The absolute access of video on the internet to our population is staggering.

Now flip that around. As a small-to-medium business owner and entrepreneur, a big pillar of growing your business is, of course, marketing. Digital marketing (which includes social media) is a growing portion of business focus and will only get bigger. It goes without saying that any business that needs to get found by customers (is there a business that DOESN’T need to be found by customers?) has a web site. A significant subset of these businesses have a social media presence of some sort.

How well that aspect of their marketing is working becomes the question to answer…

Quality content drives much of digital marketing success, but without a strategy to reach those markets and customers that want to buy from you, the content may not even seem to exist. These subjects make up a lot of my previous articles, and comprise a large part of what I work with my clients to create and implement.

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JUNE’S BEST – LinkedIn, Trust, and Making The Most of Your Content

July - Celebrate!

July – Celebrate!

July is upon us, and we here in the States are getting ready for our annual tribute to patriotism, fireworks and barbecues!
June was a bumper crop month for quality content across the digital marketing industry, and I’m only too happy to share the top articles I’ve read:

LinkedIn Ninja Tricks!

LinkedIn Ninja Tricks!

 

 
Facebook seems to get the attention from online sources (granted, cracking the 2 billion users mark is noteworthy…), but many of the businesses I speak with are still kind of scratching their head when it comes to LinkedIn. This top list of tips and tricks from Melonie Dodaro will get you to that next level of skill in using this great professional channel.

Sincerity

Sincerity

 

 
Sincerity and Trust have been the key components for strong customer and business relationships since forever. Building them online isn’t impossible, but it is different. This article introduces some areas of consideration about communication and how you do this. The line between communication and action is pretty clear.

Credibility

Credibility

 

 
Beyond getting found, your website needs to build and maintain your professional credibility. If you’re wondering how a website can do that, then you will find this article Laura Forer of MarketingProfs very, very valuable.

My Community

My Community

 

 
When I speak about online relationships, I refer to the mental model I call VACC (Visitors / Audience / Customers / Community). In this insightful article, Irfan Ahmad digs into how a business can approach this with Facebook Groups, an underutilized resource for most businesses. If you take this on, you’re ALREADY in the lead, since chances are your competition ISN’T doing it!

Social Media Posts

Social Media Posts

 
 
So, that post from last Tuesday blew the doors off in Shares and Comments! WOO-HOO!!!!! Now, how can you leverage what was obviously a Great Piece of Content again and take advantage of it’s quality and virality? Here are 5 ways to look at….

 

Reuse That Content!

Reuse That Content!

As a follow-on to the previous article, how do you take that premier article you’ve written and reuse (or “slice & dice”…) it in such a way that you can make the most of it. Here are nine ways you could repurpose it and reach oven more of an interested audience. Remember, everyone has a preferred way of communicating, and by doing this you are making practical use of that fact!